We are seeking a Contents Lead Technician to oversee and coordinate the inventory, packing, cleaning, and restoration of personal belongings affected by fire, water, smoke, or mold damage. This role requires strong leadership, attention to detail, and the ability to manage a team effectively while providing exceptional customer service. The ideal candidate will handle personal property with care, ensuring proper documentation, safe transport, and restoration as needed.
- Lead and supervise a team in the packing, transportation, cleaning, and restoration of personal belongings.
- Conduct detailed inventory using company software and document all items properly.
- Communicate with customers and insurance adjusters, providing updates on content restoration.
- Oversee secure storage, retrieval, and organization of customer property in the warehouse.
- Ensure compliance with company policies, safety regulations, and industry standards.
- Pack, unpack, disassemble, and reassemble furniture and other items as needed.
- Load, unload, and transport belongings with care to prevent damage.
- Inspect all contents for pre-existing damage and accurately document findings.
- Perform cleaning and restoration using appropriate methods and solutions.
- Utilize tracking software to manage inventory and ensure proper storage.
- Maintain warehouse organization and inventory of supplies.
- Report project challenges to management and propose solutions.
- Complete documentation and administrative tasks as required.
- High school diploma or equivalent.
- Bilingual English and Spanish preferred.
- 2+ years of experience in contents restoration, moving, packing, or a related field (disaster restoration experience preferred).
- Leadership or supervisory experience is a plus.
- Strong attention to detail with excellent organizational and problem-solving skills.
- Ability to lift up to 75 lbs without assistance and perform physically demanding tasks.
- Exceptional communication and customer service skills.
- Proficiency in inventory tracking and restoration software (training available).
- Valid driver’s license with a clean motor vehicle record.
- Ability to pass a background check and drug screening.
- Self-motivated, able to work independently and collaboratively as part of a team.
- Flexible schedule with availability for overtime, weekends, and on-call shifts as needed.
- Competitive starting hourly wages, based on skills and experience
- Guaranteed Hours with overtime potential
- Company Benefits include: Paid Vacation and Retirement Plan (401K 3% matching)
- Certification/Continuing Education
- Paid Training
- Bonus program for performance
- Team and family oriented culture
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to AdvantaClean Corporate.
AdvantaClean of Norcross and Buford
Established in 1994, AdvantaClean is born out of a genuine desire to help people rebuild their lives during the aftermath of Hurricane Andrew, which has ravaged South Florida. As our company grew to the national franchise that it is now, we are humbled and grateful to our customers who have supported us.
We believe that without their trust, our company would not have reached this level of success. That is why we are committed to providing our clients with the highest quality of service possible. We do this by observing the company values we have adhered to since day one.
Trust, transparency, collaboration, commitment and caring. It all adds up to a culture focused on care – caring about our franchisees, our customers, and the communities our franchisees support. And it culminates with a steadfast commitment to giving back to those less fortunate through programs such as Homes for our Troops and Wounded Warriors.
No matter what service you ask of us, you can be sure that each of our licensed professionals throughout our 200+ franchise locations nationwide is keeping these core values in mind and striving to fulfill our promise to you.
Company Website: www.advantaclean.com
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