Operations Manager for Water / Fire / Mold Remediation - % Bonus!
Location
Norcross
Type
Full Time
The Operations Manager is a production role. Operations manager IS responsible for production, they also ensure all work is completed to scope and exceed customer expectations. In addition, the Operations Manager provides all onsite estimates, manages multiple crews, vehicles, and inventory management. They will work closely with the Owner, Office Manager, Estimator and Director of Business Development.
- Generate and close leads to ensure all production calendars are full and sales goals are met
- Schedule and manage the production work of multiple crews, including hands-on work as required of mold remediation, water damage cleanup, installation of preventative moisture control solutions and HVAC and dryer vent cleaning per written scope of work
- Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion
- Coordinate directly with the customers and handle all necessary communication regarding projects
- Communicate with key stakeholders in the projects, including insurance adjusters, real estate agents, industrial hygienists and others
- Procure labor, equipment, and supplies for projects
- Manage documentation on projects (i.e. photos, scope sheets, contracts, etc.)
- Assists in ensuring all safety measures are enforced on job site
- Respond to emergency recovery situations when needed, 24/7
- Work safely in a team environment
- Ensures all safety measures are enforced on job site
- Must be a self-starter, taking the initiative to help grow the company
- At least three-years experience in home services or construction fields, specifically estimating and in a lead / management role a strong plus
- Working knowledge of residential and / or commercial construction practices is strongly recommended
- Excellent customer service skills
- Strong communication and relational skills with customers and co-workers
- Able to work efficiently and effectively in a Team environment
- Proficient using computers and software programs in day-to-day activities
- Exhibit a professional, neat appearance
- Ability to lift 75 lbs
- Valid driver’s license with satisfactory driving record
- Successfully complete a pre-employment background check and drug test
- % Bonus on ALL jobs
- 2022 Vehicle
- 401K 3% Matching
- Health Insurance
- Training programs
- Family First Culture
- PTO
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to AdvantaClean Corporate.
AdvantaClean of Norcross and Buford
Established in 1994, AdvantaClean is born out of a genuine desire to help people rebuild their lives during the aftermath of Hurricane Andrew, which has ravaged South Florida. As our company grew to the national franchise that it is now, we are humbled and grateful to our customers who have supported us.
We believe that without their trust, our company would not have reached this level of success. That is why we are committed to providing our clients with the highest quality of service possible. We do this by observing the company values we have adhered to since day one.
Trust, transparency, collaboration, commitment and caring. It all adds up to a culture focused on care – caring about our franchisees, our customers, and the communities our franchisees support. And it culminates with a steadfast commitment to giving back to those less fortunate through programs such as Homes for our Troops and Wounded Warriors.
No matter what service you ask of us, you can be sure that each of our licensed professionals throughout our 200+ franchise locations nationwide is keeping these core values in mind and striving to fulfill our promise to you.
Company Website: www.advantaclean.com
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